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Cloud upload error for media

Presenter Question
I keep getting an 'upload failed' for new media that I'm adding. Last week I did not have this problem on any of the devices I'm using - both Mac and PC. I have currently trying to upload to a MacBook Pro running OS 15.77. Is there a setting I'm missing?
Posted by Pam
I tried uploading from a different Mac and was able to. So my thought is that it has something to do with the latest update. I'll be holding off on updating the Mac that uploading works.
Posted by Pam
So - Unfortunately, I am not able to download the media into the original MacBook Pro with the newest update. I can still access the media. files on the other Mac.
Posted by Pam
Hello Pam, please email [email protected] with screenshots so we can further investigate this issue.
Posted by Matthew

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