
October 9, 2025
What I did: as an administrator, I removed a user from planning
What I expected to happen: removed user no longer shows up in list of suggested servers when scheduling a role for a service
What actually happened: user still shows up in list of suggested servers and can even be scheduled despite not existing
Why this is a problem: if an admin removes a user who can no longer serve, it should be impossible for a scheduler to schedule them after that point, otherwise someone who is no longer serving at church can be scheduled by accident, wasting time and causing confusion
October 9, 2025
When you remove someone from Planning, they should no longer appear in scheduling. If a removed user is still showing up as a suggested server, that’s not expected behavior. Please confirm the user is fully removed under People > [User Profile]. If they still appear, try removing them again and let us know the user’s name and service so we can investigate.
October 10, 2025
Hi, yes I think it's a bug. The user, J***** Cu******** is definitely deleted. An example role where it breaks is 'leader' in the 'word and prayer' team, thanks for investigating. I imagine you can reproduce it yourself with a test user, I doubt it's unique to our account.
October 10, 2025
Would you please forward screenshots of this issue to our support email for further analysis?
Email
[email protected] for sending these screenshots for our developer's team.