Font Issues

I submitted a request to the support team to look at an issue with fonts not changing. For some reason, the beta version lets me change the fonts, but the appearance doesn't change at all. The screen blinks slightly, but there is no change in the font. It just stays on the default font, which I don't even know what the default font is (very close to Arial or Calibri). The support team is looking into it & we have been swapping screenshots back & forth. On their end, it is all working. I don't know why it isn't on my end.

In the legacy version, you could update the fonts by clearing out the cache, but that is not an option right now. Has anyone else been having any font issues, & if so, have you found the solution to fix it?

I’m having the same problem. For me, it doesn’t affect the fonts that come standard with Windows—those work perfectly. However, our manually installed corporate font, Montserrat, unfortunately doesn’t work. It’s simply replaced by another font (such as Calibri or Arial). So far, I haven’t found a solution. Reinstalling Presenter and the font multiple times hasn’t helped.

We too lost all our non-standard Windows fonts and also our templates after installing the Beta version today.