Won't install

July 20, 2023

When I download the Mac intel chip version it says this application is not supported on this Mac. I'm running Mac OS 13.4.1 on an intel based MacBook Pro with 2.3 GHz 8-Core Intel Core i9 and 64 GB 2667 MHz DDR4

Posted by John

July 20, 2023

Does it offer any more info in this error message?

Posted by Adam

July 20, 2023

It doesn’t, however the icon has a grey crossed circle over it.

Posted by John

July 20, 2023

This usually means it's the Apple Chip version or an old OS version. Please verify you downloaded from https://download.worshiptools.com/download/latest/mac.

Posted by Adam

July 20, 2023

I followed the link from song select

Posted by John

July 20, 2023

Please contact our support team, [email protected]. We can do a remote session to look at your specific issue.

Posted by Adam

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