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General

Offline Mode

All three of WorshipTools' apps sync over the Internet to stay updated with the latest versions of your services. However, there may be times when you need to run the apps offline. For example, some churches may not have internet access at their location, or there may be rare WiFi outages in the area. To accommodate these situations, the WorshipTools Presenter and Charts apps include an offline mode, allowing you to continue your service without an internet connection.


Presenter

When you first start Presenter while your computer is not connected to the Internet, you can still use some features in Offline Mode. You can create new services or open existing ones. While creating new services, you will have access to most features; however, certain functions that require an internet connection, such as playing YouTube videos, importing from SongSelect, and others, will not be available. When you open existing services, Presenter will load the most recent version it accessed while you were last connected to the Internet.

To address the issue of having no internet connection at your church, you can temporarily activate a mobile hotspot. This will enable Presenter to send and receive data from the cloud. Make sure to provide Presenter with at least a few minutes of internet access to ensure successful synchronization.




Charts

While using the Charts mobile app to view service setlists, the app caches data from each service you open. Essentially, this means it temporarily saves data from the setlists onto your device so you can access them offline. However, only setlists that were recently accessed (and cached) while you were last connected to the Internet will be available for selection offline. If you need to check or clear your cache, you can do so on the Charts settings page.

When online, keep setlists open for a few minutes to allow the data to be cached. If you go offline before the data is saved, you may not be able to access the setlist offline.




To use Offline Mode, make sure you are logged into your church's Presenter and Charts apps. You can remain logged in even when the app is closed. If you are not logged in before your device goes offline, you will not be able to access Offline Mode. In this situation, it is recommended to connect to a mobile hotspot or another network, if possible, to log back in and access your materials. After you have signed in, you can disconnect from the Internet.